Custom CRM development Your customers, deals and follow-ups in one system.
A CRM built around the way you sell, so your whole team can see every customer’s history, what’s been promised and what happens next.
Part of Development, with 8 related services
When customer knowledge lives in people’s heads
Without a shared system, customer details live in inboxes, notebooks and the memory of whoever last spoke to them. When someone is away or leaves, that knowledge goes with them.
A CRM puts it all in one place. Generic CRMs can be complicated and expensive per user, so we build one that matches your stages, your language and your reports.
What’s included
Take everything, or just the parts you need.
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Customer records
Contacts, companies, notes and full history.
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Deals and pipelines
Opportunities tracked through your sales stages.
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Tasks and reminders
Follow-ups scheduled and assigned.
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Communication log
Calls, emails and WhatsApp messages recorded against each customer.
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Permissions
Access levels for different roles.
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Reports and dashboards
Pipeline value, conversion and team activity.
How we work on it
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1
Discover
Your sales process, roles and reports.
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2
Design
Screens, stages and data structure.
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3
Build
Develop, integrate and import your data.
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4
Test
Check with real users and scenarios.
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5
Launch
Train your team and support adoption.
What you receive
You work directly with the specialist doing the work, from the first call to every report.
- A CRM built around your sales process
- Your existing customer data imported
- Integrations with your website and tools
- Team training and documentation
More development services
All development services- E-commerce Online stores with product management, secure payments and order tracking.
- E-paper Digital editions of newspapers and magazines that readers can page through online.
- E-catalogue Online product catalogues that are easy to update, search and share.
- Lead management (LMS) Every enquiry from forms, calls and WhatsApp in one place, with reminders so none go cold.
- Learning management (LMS) Online courses, student management and assessments for training and education.
- Billing Quotes, invoices, taxes and payment tracking, built around the way you bill.
- Inventory Stock levels, purchases and movements tracked as they happen.
- Custom application Web applications for workflows that off-the-shelf software doesn’t fit.
CRM questions
Something else on your mind? Ask us directly.
If an existing CRM fits your process, it may be the right choice and we’ll tell you so. Custom makes sense when you need your own workflow, pricing per user doesn’t work, or you want it connected tightly to other systems.
Yes, from spreadsheets or your existing system.
Access is protected by user accounts and permissions, and the system is hosted securely with regular backups.
Ready to get started?
Tell us about your business and what you want to achieve. We’ll tell you honestly what we’d do first.